NIWUS HOME

Frequently Asked Questions About Our Service

Q: How are cases handled at Liu & Associates, PLLC?

A: At L&A, you know from the very beginning of the process that an experienced attorney will
personally handle your case, and that you can talk to him or her when you have a question or concern
by dialing the office toll free number (1.800.878.1807) or by sending an email. Paralegals and legal
assistants are assigned to handle clerical work only, and are not allowed to discuss legal issues with
clients.

Q: What services are typically provided on a regular basis?

A: At L&A, typical services in processing immigration case include answering clients’ inquiries, clarifying
client's concerns, advising clients of their legal options and best approaches, drafting legal documents,
preparing petition/application packages, contacting government agencies, and appealing to
administrative boards and judiciary courts if necessary.

Q: How does Attorney Z. Zac Liu's experience make a difference?

A: In legal profession, particularly in immigration law practice that involves many unpublished rules,
regulations, and appeals decisions, a lawyer's real world experience makes a difference. As an
immigrant, Attorney Z. Zac Liu, our founding attorney, went through every step of the immigration
process. He understands how a green card matters to foreign individuals and their loved ones. As an
experienced immigration lawyer, he has successfully represented numerous qualified individuals in
their immigration petitions/applications. Driven by his experience as an immigrant, and equipped with
his experience as an immigration lawyer, he has the enthusiasm, diligence, experience, and capability
to pursue the best interest of each qualified client.

Q: I know your reputation for providing personalized service, but some lawyers charge a
lower attorney's fee. Can I receive a discount on attorney's fees?

A: A reasonable attorney's fee schedule is an important part of our commitment to serving talented
individuals who deserve more than they have received due to their immigration status. We have been
working hard to provide personalized legal service to our clients while keeping the attorney's fees
reasonable. We know, however, our attorney's fee is not the lowest. The bottom line: we do not
compromise the quality of our personalized service for unreasonably low fees. Doing this is against
our professional ethics, and we do not believe that doing this is in the best interest of the qualified
clients.

Q: I heard that some cases receive Request for Evidence (RFE), do you charge extra legal
fees for answering RFE?

A: No. A majority of our cases have been approved without receiving Request for Evidence. However,
if RFE is issued, we usually do not charge extra legal fee for answering it.

Q: What should I consider before I hire a lawyer?

A: There are many things that should be considered before you hire a lawyer. Here are some factors
that many clients feel are important:
a. Make sure what you hire is a licensed lawyer. A few states such as California allow non-lawyers to
handle certain immigration matters. Some of these individuals advertise and present themselves as if
they were lawyers while they are actually not. Before you hire a lawyer, it does not hurt to ask if he or
she is a licensed lawyer.
b. How much experience the lawyer has in handling the same type of cases. In the modern world, law
practice, just like many other professions, is very specialized. If you hire a lawyer to handle your
immigration case, be sure this is the area where he/she has expertise.
c. Whether the lawyer has a good reputation. A reliable source of hiring a lawyer is friend's referral. If
your friend is satisfied with the lawyer's work, it is likely that you will be satisfied too. Internet provides
another useful tool to check a lawyer's reputation.
d. What services the lawyer provides for the fee to be charged. Lawyers charge different fees often
because they provide different services. Make sure you will get what you pay for.
e. Whether the attorney's fee is reasonable. While in many cases high price means better quality, this
is not always true. On the other hand, if a lawyer charges an unreasonably low fee, you have a good
reason to concern the quality of his/her work. The bottom line: do not make attorney's fee your only
concern when you hire a lawyer.
f. Whether you communicate well with the lawyer. Effective communication is crucial in legal
representation. Always talk to the lawyer over the phone before you determine to hire him/her. If you
have difficulty to understand his conversation or if you feel something is lost in your communication,
find another lawyer who can communicate with you in an effective manner.